Delivery

UK Tracked Delivery: £2.95 per order

Ireland Tracked Delivery: £6.95 per order

International Tracked Delivery: £9.95 per order

Or spend £50 or more to qualify for free delivery!

UK & Ireland 

UK Delivery: 3-5 working days*

Ireland Delivery: 3-7 working days

*Please allow up to 7 working days for Highlands, IOM and Northern Ireland regions. Unfortunately, we do not currently offer delivery to Channel Islands

We dispatch orders 7 days a week and you'll receive an email from us once your order has been shipped. You will also receive an email from our courier partner with your tracking number so you can follow your order every step of the way. 

We ship all orders on a fully tracked courier service. Your order will be delivered Monday to Friday, 8am - 8pm and Saturdays, 8am - 6pm and the courier will make three attempts to deliver your parcel. 

Please add any delivery instructions or safe place information as a comment in the address section of checkout to ensure your parcel reaches you safely. 

If your order hasn't arrived within 7 working days after receiving your 'order shipped' email, please send us a message so we can look into this for you.

International Delivery

USA Delivery: 5-7 working days

Australia Delivery: 5-7 working days

We dispatch orders 7 days a week and you'll receive an email from us once your order has been shipped. We will also share tracking information with you via email so you can follow your order every step of the way. 

We ship all orders on a fully tracked postal service. If your order hasn't arrived within 9 working days after receiving your 'order shipped' email, please send us a message so we can look into this for you.

If your country is not listed above, please send us a message and we would be happy to provide a quote...

Refunds & Returns

Here at Cherry Tots Boutique, we are committed to delivering a great level of service to our customers. However, if you are unhappy with your order, we are happy to refund your item within 14 days from the date of purchase, as long as the item is returned unworn and in its original packaging with tags attached. We regret that we cannot accept returns for goods that are not in this condition.

If you want to return an item, please send a request using our 'Contact Us' form or drop us an email at support@cherrytotsboutique.co.uk. Please include your name and order number so we can process your request as quickly as possible.

When sending back your item, we recommend obtaining proof of postage to ensure it reaches us safely as we cannot accept liability for goods lost or damaged in transit. Please note the responsibility and liability of the goods remain with you until we are in receipt of the goods.

If your item is damaged or faulty, please get in touch within 7 days of receiving your order and we will arrange for a replacement item to be sent to you free of charge or issue a full refund. 

All refunds will be processed within 7 working days of us receiving your item. Refunds will include the cost of the item as well as the original shipping cost.

Please note we do not accept returns of any sale items. This returns policy does not affect your statutory rights.

Exchanges

Unfortunately we do not offer an exchange service currently. Please follow our returns process above to return any unwanted items, and place a new order for any additional items you want to purchase.

Please get in touch if you want to check available stock with us before placing a new order.

If you have any questions regarding delivery or returns, please drop us an email at support@cherrytotsboutique.co.uk or get in touch via our 'Contact us' form.